Patient Referral Navigator

SANITAS OF TEXAS LLC; Katy (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

SANITAS OF TEXAS LLC is seeking a Referral Coordinator to manage referrals and coordinate care across our health network in Texas. The role ensures patients receive appropriate services by following referral guidelines, obtaining authorizations, and scheduling specialists per provider requests.

Ideal candidates have at least one year in referrals or medical office work, strong communication, and proficiency with EMR systems and MS Office. Training and HIPAA privacy compliance are emphasized.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of work experience with referrals or in a related medical office.
• Experience with EMR systems preferred.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Manage and process referrals, ensuring timely delivery of services.
• Obtain prior authorization or precertification when required by plans.
• Schedule appointments with specialists per provider requests.
• Enter and update referral data in the electronic system.
• Explain the referral process to patients and provide education.
• Maintain accurate and organized referral records.

Skills

Microsoft Office

Verbal communication

Written communication

Customer service

Organizational skills

Attention to detail

Education

High school diploma

Tools

EMR systems

Job description

SANITAS OF TEXAS LLC is seeking a Referral Coordinator to manage referrals and coordinate care across our health network in Texas. The role ensures patients receive appropriate services by following referral guidelines, obtaining authorizations, and scheduling specialists per provider requests.

Ideal candidates have at least one year in referrals or medical office work, strong communication, and proficiency with EMR systems and MS Office. Training and HIPAA privacy compliance are emphasized.