Patient Referral Navigator

CommUnityCare; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

CommUnityCare in Austin, Texas, is looking for a dedicated individual to coordinate the patient referral process. You will ensure that all aspects of referrals are organized, adhere to timelines, and maintain comprehensive documentation.

The ideal candidate will have at least three years of healthcare experience and will excel in customer service, attention to detail, and computer skills. Join us in providing quality care to our community!

Qualifications

• Minimum of three years' experience in healthcare, including one year as a Medical Assistant or similar role.
• Ability to build relationships and provide excellent customer service.
• Demonstrated knowledge of federal, state, and local insurance regulations.

Responsibilities

• Coordinate all aspects of the patient referral process in a community healthcare center.
• Monitor templates for appointment availability and schedule appointments.
• Gather necessary information from insurance carriers regarding appointments.

Skills

Excellent customer service

Attention to detail

Data entry and information retrieval

Verbal communication skills

Written communication skills

Knowledge of insurance regulations

Referral process knowledge

Problem-solving skills

Education

High School Diploma or equivalent

Tools

EHR systems

Word processing

Spreadsheets

Job description

CommUnityCare in Austin, Texas, is looking for a dedicated individual to coordinate the patient referral process. You will ensure that all aspects of referrals are organized, adhere to timelines, and maintain comprehensive documentation.

The ideal candidate will have at least three years of healthcare experience and will excel in customer service, attention to detail, and computer skills. Join us in providing quality care to our community!