Patient Referral Navigator

Riverwood Healthcare Center; Aitkin (MN); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Wellness benefits with on-site fitness

Time off package

Job summary

Riverwood Healthcare Center is seeking a Referral Specialist in Aitkin, MN. This full-time role coordinates patient referrals and appointment requests to support high-quality patient care and satisfaction, acting as a key liaison among patients, providers, insurers, and external facilities.

The position requires a high school diploma, familiarity with medical terminology, and experience with EHR systems (Epic preferred).

Qualifications

• High school diploma or equivalent required.
• Experience in patient access, medical office administration, or related healthcare role preferred.
• Proficiency with EHR systems (Epic experience preferred).

Responsibilities

• Coordinate and manage patient referrals and appointment requests to ensure a seamless process.
• Serve as liaison between patients, providers, insurance companies, and external facilities.
• Ensure timely and accurate referral processing.

Skills

Patient access

Medical terminology

Insurance processes

Epic experience

Organizational skills

Time management

Communication skills

Problem solving

Education

High school diploma

Tools

Epic

Job description

Riverwood Healthcare Center is seeking a Referral Specialist in Aitkin, MN. This full-time role coordinates patient referrals and appointment requests to support high-quality patient care and satisfaction, acting as a key liaison among patients, providers, insurers, and external facilities.

The position requires a high school diploma, familiarity with medical terminology, and experience with EHR systems (Epic preferred).