Patient Referral & Care Access Specialist

Memorial Physician Practices; Hickory (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Frye Regional Medical Center, located in the foothills of North Carolina, seeks a compassionate Referral Coordinator to facilitate patient referrals, obtain pre-certifications, and coordinate appointments with specialists and services. You will support front office staff, handle inquiries, and assist with data entry and patient registration.

The role emphasizes greeting patients, coordinating care, and providing resource support to both patients and clinicians.

Qualifications

• Applicants should have a high school diploma or equivalent.

Responsibilities

• Processes all insurance referrals and/or pre-certifications.
• Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and other facilities.
• Serves as a referral resource for patients, clinical and front office personnel.
• Handles information requests, reviews files, answers inquiries, and responds to work requests.
• Performs administrative duties including filing, reception, scheduling, data entry, and patient registration.
• Greets visitors and communicates with patients and providers.

Education

High school diploma or equivalent

Job description

Frye Regional Medical Center, located in the foothills of North Carolina, seeks a compassionate Referral Coordinator to facilitate patient referrals, obtain pre-certifications, and coordinate appointments with specialists and services. You will support front office staff, handle inquiries, and assist with data entry and patient registration.

The role emphasizes greeting patients, coordinating care, and providing resource support to both patients and clinicians.