Referral Coordination Specialist – Patient Access & Scheduling

Center For Sight; North Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Carolina Eyecare Physicians is seeking a Referral Coordinator to manage timely processing and follow-up of practice referrals. The role involves scheduling across markets, coordinating records, and ensuring smooth patient access to care.

The ideal candidate has a High School Diploma or GED and customer service experience, with preference for prior medical/front office exposure. This full-time position supports a fast-paced, patient-centered environment and requires strong communication skills.

Qualifications

• High School Diploma or GED required.
• Customer service experience required.
• Prior medical or front office experience preferred.

Responsibilities

• Ensure correct status is set for referrals to enable regular follow-up of appointments.
• Schedule appointments across markets.
• Coordinate receipt of records from referring providers before appointments.
• Respond promptly and professionally to written and telephone inquiries.
• Collaborate with colleagues and provide training as needed.
• Assist manager with enterprise reporting of referral status.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Carolina Eyecare Physicians is seeking a Referral Coordinator to manage timely processing and follow-up of practice referrals. The role involves scheduling across markets, coordinating records, and ensuring smooth patient access to care.

The ideal candidate has a High School Diploma or GED and customer service experience, with preference for prior medical/front office exposure. This full-time position supports a fast-paced, patient-centered environment and requires strong communication skills.