Patient Recruiter

East Coast Institute For Research; United States; Remote; Full time

Job summary

A leading company in clinical research is seeking a Patient Recruiter to assist with the recruitment of potential subjects for studies. This fully remote entry-level position involves pre-screening, patient calls, and providing excellent customer service. Ideal candidates will have strong interpersonal skills and a high school diploma, with a preference for experience in healthcare or clinical research.

Qualifications

• High school diploma required; bachelor's degree preferred.
• Experience in healthcare and/or clinical research strongly preferred.
• Fluent in written and spoken English; Spanish-speaking capabilities preferred.

Responsibilities

• Assist with recruitment of potential subjects for enrolling studies.
• Conduct pre-screening of patient records.
• Provide exemplary customer service to potential subjects.

Skills

Interpersonal skills

Communication skills

Organizational skills

Social media proficiency

Confidentiality

Education

High school diploma

Bachelor's degree (preferred)

Tools

Microsoft Office

Canva

Job description

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East Coast Institute For Research provided pay range

This range is provided by East Coast Institute For Research. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

PATIENT RECRUITER

Position Summary:

The Clinical Research Patient Recruiter assists with the recruitment of potential subjects for enrolling studies, including pre-screening, calling, and networking with patients in accordance with the study protocol. This role is fully remote and can be performed anywhere in the United States. It is an excellent entry-level role into clinical research support services!

Duties/Responsibilities:

• Reviews and develops a comprehensive understanding of Rovia’s study protocols and inclusion/exclusion criteria such as diagnoses, medical terminology, and medication history.
• Conducts pre-screening of patient records to ensure correct placement within a study.
• Matches needs of potential subjects to current or upcoming research studies.
• Conducts outgoing recruitment phone calls, answers inbound patient calls, and schedules research appointments for potential subjects.
• Provides exemplary customer service to potential subjects.
• Enters and updates the status of all potential subjects in the Rovia database StudyTeam, including the outcome of any subjects scheduled but not screened.
• Updates potential subject medical histories and medications in StudyTeam with pertinent data gathered via medical record review and/or phone conversations.
• Tracks identified trends in patient acceptance or disapproval of clinical trial participation.
• Creates and schedules IRB-approved social media posts and mass emails relating to Rovia’s active research studies.
• Creates flyers, brochures, and other recruitment materials.
• May perform other job-related duties as requested.
  
  
  

Required Skills/Abilities:

• Excellent interpersonal and communication skills.
• Strong organizational skills.
• Proficient in the use of Microsoft Office.
• Fluent in written and spoken English, Spanish-speaking capabilities preferred.
• Experience with simple graphic design tools such as Canva.
• Ability to maintain confidentiality.
• Ability to develop rapport with patients over the phone.
• Proficient in using social media (Facebook, Instagram, X, etc.) for recruitment purposes.
  
  
  

Education and Experience:

• High school diploma required, bachelor's degree preferred.
• Experience in healthcare and/or clinical research strongly preferred.
  
  
  

EEOC Statement:

We are committed to creating a diverse and inclusive workplace where all individuals feel valued and respected. We believe that diversity drives innovation and success. As an Equal Opportunity Employer, we welcome and encourage applications from candidates of all backgrounds, including minorities, women, veterans, individuals with disabilities, and those who identify as LGBTQIA+. All employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, age, disability, genetic information, or any other protected characteristic.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

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