Patient Records & Privacy Specialist

Hawaii Pacific Health; Honolulu (HI); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Total rewards package

Job summary

Kapiolani Medical Center for Women and Children, part of Hawaii Pacific Health, seeks a Health Records Representative to handle patient records requests with professionalism and discretion. Responsibilities include providing patient information and assisting with vital records submissions while upholding privacy policies.

The role emphasizes accurate document handling and courteous service, with a focus on safeguarding confidential health information and supporting the Hawaii Department of

Qualifications

• High school diploma or equivalent required.
• Associate's degree preferred.
• One year of clerical experience with customer contact preferred.
• Medical records background and computer knowledge encouraged.

Responsibilities

• Respond to patient records requests and inquiries in a helpful, friendly, professional manner.
• Provide patient information and assist with birth/death certificates.
• Submit information to the Hawaii State Department of Health while safeguarding confidentiality.

Skills

Customer service

Communication skills

Confidential data handling

Computer literacy

Education

High school diploma or equivalent

Associate's degree

Tools

Medical records software

Electronic Health Records (EHR)

Job description

Kapiolani Medical Center for Women and Children, part of Hawaii Pacific Health, seeks a Health Records Representative to handle patient records requests with professionalism and discretion. Responsibilities include providing patient information and assisting with vital records submissions while upholding privacy policies.

The role emphasizes accurate document handling and courteous service, with a focus on safeguarding confidential health information and supporting the Hawaii Department of