Patient Experience & Registration Specialist

Hawaii Pacific Health; Waipahu, Northern (HI, KY); Hybrid; USD 34,000 - 36,000; Full time

Job summary

Hawai‘i Pacific Health is seeking a Patient Service Representative at Waipahu High School in Waipahu, HI. You will greet patients, register and admit them, and maintain accurate medical records while coordinating between patients and clinical staff.

Responsibilities include processing professional and technical fees, handling cash, and supporting a high-volume healthcare environment with a focus on compassionate, customer-centered service for students and families in the community.

Qualifications

• High school diploma or equivalent.
• Basic computer skills required.
• One year of clerical support in a healthcare setting or related experience.
• Experience with EPIC preferred.

Responsibilities

• Interview, register, admit, and maintain patients' records with accuracy and timeliness.
• Process professional and technical fees generated by department providers.
• Perform cash handling and collections.
• Provide warm, friendly and patient-centered liaison between patients and staff.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

EPIC

Job description

Hawai‘i Pacific Health is seeking a Patient Service Representative at Waipahu High School in Waipahu, HI. You will greet patients, register and admit them, and maintain accurate medical records while coordinating between patients and clinical staff.

Responsibilities include processing professional and technical fees, handling cash, and supporting a high-volume healthcare environment with a focus on compassionate, customer-centered service for students and families in the community.