Patient Records & Communications Specialist

New-York-Proton-Center; New York (NY); On-site; USD 34,000 - 43,000; Full time

Job summary

The New York Proton Center is seeking a Medical Records and Communications Coordinator to manage patient record requests, answer questions, and educate patients about the intake process in a fast-paced proton therapy setting.

You will update facilities and patients on record requests, confirm insurance details, and coordinate with physicians, intake, and revenue cycle teams to ensure accurate, complete records and smooth referrals.

Qualifications

• Minimum of one-year medical office experience, required.
• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Ability to multi-task.
• Strong attention to detail.

Responsibilities

• Communicate with physician, patients, Intake & Revenue Cycle teams
• Prepare patient charts and gather information and documents for new patients
• Answer, screen and forward incoming Intake phone calls
• Facilitate communication between potential patients and NYPC team members
• Ensure that the medical records are organized, accurate and complete
• Responsible for coordinating the release of medical information to insurance companies, law firms, subpoenas, court orders and medical facilities
• Transfer data into the facility’s main system database
• Scan and record patient information
• Comply with all New York Proton Center policies related to Privacy Rules established under HIPAA
• Complete medical record requests for physician teams
• Perform other job-related duties, as assigned

Skills

Medical office experience

MS Office

Communication skills

Multi-tasking

Attention to detail

Job description

The New York Proton Center is seeking a Medical Records and Communications Coordinator to manage patient record requests, answer questions, and educate patients about the intake process in a fast-paced proton therapy setting.

You will update facilities and patients on record requests, confirm insurance details, and coordinate with physicians, intake, and revenue cycle teams to ensure accurate, complete records and smooth referrals.