Patient Reception & Scheduling Specialist

Medical Associates of NWA; Shady Grove (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Medical Associates of Northwest Arkansas (MANA) is seeking a Receptionist for our Shady Grove clinic to support front desk operations. The role involves greeting patients, scheduling appointments, and coordinating with care teams to ensure smooth patient flow.

You will verify contact details, collect copays, and help maintain accurate records. Strong communication and multitasking skills are essential in our patient-centered environment.

Qualifications

• High school diploma or GED required.

Responsibilities

• Manage all phases of the patient encounter; verify and/or update patient contact information and deliver charts to designated location prior to patient visit
• Answer incoming telephone calls and follow-up with no-show appointments as needed
• Receive, record, and relay incoming messages to appropriate personnel timely
• Collect copays and balances, maintain log sheets, and balance at the end of the day
• Perform other related duties as assigned

Education

Highschool Diploma/GED

Job description

Medical Associates of Northwest Arkansas (MANA) is seeking a Receptionist for our Shady Grove clinic to support front desk operations. The role involves greeting patients, scheduling appointments, and coordinating with care teams to ensure smooth patient flow.

You will verify contact details, collect copays, and help maintain accurate records. Strong communication and multitasking skills are essential in our patient-centered environment.