Patient Care Front Desk Specialist

Mana---Medical-Associates-of-Northwest-Arkansa; Shady Grove (AR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

HSA/FSA options

Paid time off

401(K) match

Discounts and perks

Job summary

MANA Family Medicine is seeking a friendly Receptionist to support patient encounters at our Northwest Arkansas clinics. You will help schedule appointments, verify contact information, and coordinate chart delivery to the relevant teams.

This role emphasizes accurate record-keeping and courteous patient interaction in a busy clinic environment. Responsibilities include answering calls, following up on no-shows, handling messages promptly, collecting copays, and balancing at day end.

Qualifications

• High school diploma or GED required.

Responsibilities

• Manage all phases of the patient encounter; verify and/or update patient contact information and deliver charts to designated location prior to patient visit
• Answer incoming telephone calls and follow-up with no-show appointments as needed
• Receive, record, and relay incoming messages to appropriate personnel timely
• Collect copays and balances, maintain log sheets, and balance at the end of the day
• Perform other related duties as assigned

Education

Highschool Diploma/GED

Job description

MANA Family Medicine is seeking a friendly Receptionist to support patient encounters at our Northwest Arkansas clinics. You will help schedule appointments, verify contact information, and coordinate chart delivery to the relevant teams.

This role emphasizes accurate record-keeping and courteous patient interaction in a busy clinic environment. Responsibilities include answering calls, following up on no-shows, handling messages promptly, collecting copays, and balancing at day end.