Patient Experience Coordinator

MANA Medical Associates of Northwest Arkansas; Bentonville (AR); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

HSA/FSA options

Aflac Accident

Employer paid life

401(K) match

Paid time off

Job summary

Medical Associates of Northwest Arkansas (MANA) Bentonville seeks a Receptionist (FM) to manage patient encounters, schedule appointments and support the front desk operations in a busy family medicine clinic.

The role emphasizes accurate records, courteous patient interactions, and teamwork with clinical staff. Regular full-time hours, on-site in Bentonville, and a comprehensive benefits package are included.

Qualifications

• Highschool Diploma/GED.

Responsibilities

• Manage all phases of the patient encounter; verify and/or update patient contact information and deliver charts to designated location prior to patient visit
• Answer incoming telephone calls and follow-up with no-show appointments as needed
• Receive, record, and relay incoming messages to appropriate personnel timely
• Collect copays and balances, maintain log sheets, and balance at the end of the day
• Perform other related duties as assigned

Education

Highschool Diploma/GED

Job description

Medical Associates of Northwest Arkansas (MANA) Bentonville seeks a Receptionist (FM) to manage patient encounters, schedule appointments and support the front desk operations in a busy family medicine clinic.

The role emphasizes accurate records, courteous patient interactions, and teamwork with clinical staff. Regular full-time hours, on-site in Bentonville, and a comprehensive benefits package are included.