Medical Front Desk Coordinator

Medical Associates of NWA; Fayetteville (AR); On-site; USD 28,000 - 32,000; Full time

Job summary

Medical Associates of Northwest Arkansas (MANA) is seeking a Receptionist to handle patient encounters, verify insurance, schedule appointments, and direct patients to the appropriate clinic locations in Fayetteville.

The role emphasizes welcoming service, maintaining lobby areas and supporting physicians’ schedules. A high school diploma or GED and 7–11 months of experience are required or trained; bilingual is preferred but not required.

Qualifications

• High school diploma or GED.
• 7–11 months experience and/or training.
• Bilingual preferred; but not required.

Responsibilities

• Manage all phases of the patient encounter as listed in the procedure manual; verify patient's name, address, phone number and health insurance coverage; direct patients to appropriate clinic locations as indicated by the schedule
• Open the department on time
• Keep schedules for physicians. (Consists of entering call schedules, time off and meetings.)
• Monitor the lobby area (straighten magazines, check cups and wipe down chairs) and be ready to assist if patients or visitors encounter difficulties

Education

High school diploma or GED

Job description

Medical Associates of Northwest Arkansas (MANA) is seeking a Receptionist to handle patient encounters, verify insurance, schedule appointments, and direct patients to the appropriate clinic locations in Fayetteville.

The role emphasizes welcoming service, maintaining lobby areas and supporting physicians’ schedules. A high school diploma or GED and 7–11 months of experience are required or trained; bilingual is preferred but not required.