Patient Prep & Clinical Flow Specialist

CenterWell Senior Primary Care; Slidell (LA); On-site; USD 43,000 - 56,000; Full time

Job summary

CenterWell Senior Primary Care in Slidell, LA is seeking a Medical Assistant to provide high-fidelity clinical support, bridging administrative prep and provider intervention. You will ensure clinical readiness of patients and protect the handoff so clinicians can focus on medical decisions.

This on-site role reports to the Center Administrator and includes intake/rooming, PHQ-9 and Fall Risk screenings, EMR inbox management, and education loops to confirm patient understanding.

Qualifications

• Knowledge of basic anatomy, HIPAA and safety policies, and infection control.
• Experience with PHQ-9 or other validated screenings is a plus.
• Ability to manage EMR inbox and coordinate care workflows.

Responsibilities

• Intake and clinical rooming with comprehensive vitals, medication/allergy checks, and PHQ-9/Fall Risk screenings.
• Manage EMR inbox and prioritize tasks to maintain clinical flow.
• Educate patients and loop back to confirm understanding of next steps.

Skills

Basic anatomy

Computer literacy

HIPAA and safety policies

Immunization protocols

Infection prevention and OSHA

POCT and specimen handling

Patient-centered support

Accurately record patient care

Perform clinical tasks safely

Recognize and manage emotions

Work across professional teams

Convey information clearly

Recognize risks in real time

Maintain accuracy in repetitive tasks

Communicate clearly

Adapt to changing situations

Education

Current Medical Assistant certification or certification in progress

Job description

CenterWell Senior Primary Care in Slidell, LA is seeking a Medical Assistant to provide high-fidelity clinical support, bridging administrative prep and provider intervention. You will ensure clinical readiness of patients and protect the handoff so clinicians can focus on medical decisions.

This on-site role reports to the Center Administrator and includes intake/rooming, PHQ-9 and Fall Risk screenings, EMR inbox management, and education loops to confirm patient understanding.