Patient Outreach & Referral Lead

Staffing For Doctors; United States; A distancia; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Staffing For Doctors seeks a Patient Outreach & Referral Coordinator to lead patient engagement, outreach by phone/text, and referral management workflows. You will ensure timely follow-up and compassionate communication with patients as they navigate care steps.

The role emphasizes outbound outreach, empathetic patient support, and accurate tracking of referrals within the EHR system, with a remote-friendly environment and flexible scheduling to support patients across the United States.

Formación

• Fluent, clear spoken and written English with a warm phone manner.
• Prior experience in customer service, call handling, or patient communication roles.
• Genuine enjoyment of phone communication and connecting with patients.

Responsabilidades

• Make outbound calls and send texts to connect with patients for reminders, updates, and follow-ups.
• Process, log, and track inbound/outbound referrals to specialists and labs; obtain notes.
• Maintain accurate documentation of conversations and referral updates in the EHR.

Conocimientos

Communication

Phone experience

Interpersonal skills

Referral workflow

EHR familiarity

Herramientas

EHR systems

Web-based phone tools

Descripción del empleo

Staffing For Doctors seeks a Patient Outreach & Referral Coordinator to lead patient engagement, outreach by phone/text, and referral management workflows. You will ensure timely follow-up and compassionate communication with patients as they navigate care steps.

The role emphasizes outbound outreach, empathetic patient support, and accurate tracking of referrals within the EHR system, with a remote-friendly environment and flexible scheduling to support patients across the United States.