Patient Order Entry & Customer Support Specialist

American HomePatient; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Training and advancement

Job summary

Lincare is seeking a detail-oriented member for the Customer Service team to manage order entry workflows and ensure accurate processing of patient orders.

The role emphasizes careful analysis of documents, effective communication with patients and staff, and precise numerical calculations to support dosing and frequency accuracy, with adherence to management procedures across JV locations.

Qualifications

• Read and analyze patient orders.
• Communicate effectively with coworkers and patients.
• Calculate figures related to frequency and doses dispensed.
• Follow oral and written instructions with common sense.

Responsibilities

• Monitors the flow of orders to and from the Customer Service Department.
• Deletes, corrects, or re-enters patient orders as needed.

Skills

Order analysis

Communication skills

Numerical calculation

Understanding instructions

Education

GED or equivalent

Computer entry experience

Job description

Lincare is seeking a detail-oriented member for the Customer Service team to manage order entry workflows and ensure accurate processing of patient orders.

The role emphasizes careful analysis of documents, effective communication with patients and staff, and precise numerical calculations to support dosing and frequency accuracy, with adherence to management procedures across JV locations.