Patient Navigator - Front Desk & Care Coordination

SB CLINICAL PRACTICE MANAGEMENT PLAN INC; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

SB CLINICAL PRACTICE MANAGEMENT PLAN INC is seeking a Patient Navigator for the Lake Grove, NY area. The role supports daily front desk operations, assists with patient transportation, and collaborates on special projects to improve patient flow and care. Some travel between Commack and Lake Grove is required.

The position requires a High School diploma or GED, strong organization and communication skills, and basic EMR/practice management experience. Weekend/evening coverage may be needed.

Qualifications

• High School diploma or GED.
• Strong organizational and communication skills (verbal and written).
• Excellent typing skills and friendly telephone etiquette.

Responsibilities

• Greet patients upon arrival.
• Assess calls and triage urgent medical queries.
• Assist with patient transport using Staxi chairs.
• Track new patient inquiries (demographics, appointment date, provider).
• Follow up with newly scheduled patients on experience.

Skills

Communication skills

Typing

Telephone etiquette

Education

High School diploma/GED

Tools

EMR

Practice management system

Job description

SB CLINICAL PRACTICE MANAGEMENT PLAN INC is seeking a Patient Navigator for the Lake Grove, NY area. The role supports daily front desk operations, assists with patient transportation, and collaborates on special projects to improve patient flow and care. Some travel between Commack and Lake Grove is required.

The position requires a High School diploma or GED, strong organization and communication skills, and basic EMR/practice management experience. Weekend/evening coverage may be needed.