Patient Navigator & Care Concierge

Axess Family Services; Middlefield (CT); On-site; USD 22,000 - 26,000; Full time

Job summary

AxessPointe Community Health Center, Inc. in Middlefield, OH, is hiring a Patient Navigator to deliver high-quality customer service to clinic patients and visitors, manage appointments, registrations, insurance verification, and payment processing, and support a team-based approach to patient care.

This full-time role requires a High School diploma, 1–3 years of relevant experience, strong communication, computer skills, and the ability to travel between health center sites.

Qualifications

• Minimum of a High School diploma or equivalent is required.
• 1–3 years’ experience working with underserved populations preferred.
• Able to operate computer, fax machine, printers, scanners, webcam and other office equipment.
• Must have excellent oral and written communication skills.

Responsibilities

• Provide exemplary customer service to all patients on the phone and in the health centers.

Skills

Customer service

Multitasking

Communication

Teamwork

Interpersonal skills

Education

High School diploma or equivalent

Tools

Office equipment

Computer literacy

Job description

AxessPointe Community Health Center, Inc. in Middlefield, OH, is hiring a Patient Navigator to deliver high-quality customer service to clinic patients and visitors, manage appointments, registrations, insurance verification, and payment processing, and support a team-based approach to patient care.

This full-time role requires a High School diploma, 1–3 years of relevant experience, strong communication, computer skills, and the ability to travel between health center sites.