Patient Navigator & Care Advocate

Advantage Health; Detroit (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Advantage Health in Michigan seeks a Patient Coordinator at a Federally Qualified Health Center (FQHC). The role serves as the primary liaison between patients and the healthcare team, focusing on care access for underserved populations.

You will manage scheduling, assist with navigation of services, coordinate care transitions, and document interactions in the EHR, all while upholding HIPAA standards. A strong emphasis on social determinants of health and bilingual communication is valued to

Qualifications

• High School Diploma or GED required; associate degree preferred.
• 2+ years of experience in care coordination or medical office administration.
• Familiarity with social determinants of health.
• Proficiency with EMR software (eClinicalWorks) and MS Office.
• Strong interpersonal and communication skills with diverse populations.

Responsibilities

• Act as the primary patient contact, helping navigate care and barriers to care.
• Coordinate care with providers and manage transitions and close care gaps.
• Schedule and check-in/out duties, manage patient flow.
• Document interactions in the EHR in compliance with HIPAA and federal/state regulations.

Skills

Interpersonal skills

Empathy

Communication

Spanish language

Education

High School Diploma or GED

Associate degree in healthcare administration

Tools

eClinicalWorks EMR

Microsoft Office Suite

Job description

Advantage Health in Michigan seeks a Patient Coordinator at a Federally Qualified Health Center (FQHC). The role serves as the primary liaison between patients and the healthcare team, focusing on care access for underserved populations.

You will manage scheduling, assist with navigation of services, coordinate care transitions, and document interactions in the EHR, all while upholding HIPAA standards. A strong emphasis on social determinants of health and bilingual communication is valued to