Patient Navigator & Care Advocate

Mass General Brigham; Boston (MA); Híbrido; USD 47.000 - 48.000; Jornada completa

Descripción de la vacante

Mass General Brigham in Boston is seeking a patient navigator to support patients, families, and clinicians by guiding them through the healthcare system and coordinating resources for improved outcomes.

The role emphasizes advocacy, collaboration, education, and precise documentation to ensure a seamless, patient-centered care journey. The position is hybrid, with work located at 221 Longwood Avenue and standard daytime hours.

Formación

• Education: Bachelor's Degree in Social Work or Healthcare Management or related field.
• Can this role accept experience in lieu of a degree? Yes
• Experience: Social work, case management or related field preferably in a clinical setting; 1–2 years preferred

Responsabilidades

• Advocate for patients and families, ensuring needs and preferences are considered in care planning.
• Serve as a liaison between patients, healthcare providers, and other stakeholders.
• Collaborate with interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans.
• Assist patients in understanding and adhering to their care plans.
• Identify and connect patients with appropriate healthcare and community resources.
• Educate patients and families about medical conditions, treatment options, and self-care strategies.
• Ensure patients are informed and empowered to participate in their healthcare decisions.
• Maintain accurate and detailed documentation of patient interactions, care plans, and referrals.

Conocimientos

Healthcare resources knowledge

Communication skills

Interpersonal skills

Team collaboration

Time management

EHR familiarity

Case management software

Educación

Bachelor's degree in Social Work

Bachelor's degree in Healthcare Management

Bachelor's degree in related field

Herramientas

EHR systems

Case management software

Descripción del empleo

Mass General Brigham in Boston is seeking a patient navigator to support patients, families, and clinicians by guiding them through the healthcare system and coordinating resources for improved outcomes.

The role emphasizes advocacy, collaboration, education, and precise documentation to ensure a seamless, patient-centered care journey. The position is hybrid, with work located at 221 Longwood Avenue and standard daytime hours.