PATIENT NAVIGATOR

Apicha Community Health Center; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is looking for a dedicated Patient Navigator to join their team. This role involves providing essential case management services to individuals living with HIV/AIDS, ensuring they receive the support and resources they need to navigate healthcare systems effectively. The ideal candidate will be personable and culturally competent, capable of building strong relationships with diverse populations. This full-time position offers a competitive benefits package and the opportunity to make a significant impact on community health. If you are passionate about helping others and want to be part of a supportive environment, this role is for you.

Benefits

11 Paid Holidays

Vacation and Sick Leave

Health Insurance

Flexible Spending Account

Life Insurance

Employee Assistance Programs

Qualifications

• 12 months experience in patient navigation or similar field.
• Certification as a peer worker or case management certification.

Responsibilities

• Provide direct services to individuals living with HIV/AIDS.
• Execute tasks related to medical and support service plans.
• Maintain client records and documentation according to protocols.

Skills

Patient Navigation

Communication Skills

Cultural Competence

Attention to Detail

Education

Associate’s Degree in Human Services or Social Work

Job description

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Pay Range

This range is provided by Apicha Community Health Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.50/hr - $22.47/hr

About Apicha Community Health Center

We aim to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. Our goal is to deliver high-quality, culturally competent services that enhance quality of life, advocating for and creating a welcoming environment for underserved populations.

Position Summary

We are seeking a dedicated, professional full-time Patient Navigator for our Manhattan location. The ideal candidate is personable, works well with diverse populations, communicates effectively with medical providers and support staff, and has good attention to detail. The Patient Navigator provides field-based case management services to patients enrolled in the HIV care coordination program, serving as the main point of contact, building strong relationships, and helping patients stay engaged in prevention and treatment services. The role involves removing barriers to care by identifying resources and assisting patients in navigating healthcare systems. The Patient Navigator collaborates closely with the care team to ensure optimal health outcomes.

Job Responsibilities

• Provide direct services to individuals living with HIV/AIDS under the supervision of the Care Coordinator.
• Execute tasks related to medical and support service plans, including accompanying patients to appointments, coaching, health education, entitlements reassessment, and coordinating logistics such as transportation and childcare.
• Perform field-based tasks: observe and record patient self-administration of ARVs, assess and report side-effects, and deliver services at home, in community-based organizations, or other convenient locations.
• Maintain client records and documentation according to protocols.
• Participate in quality assurance and continuous quality improvement activities.
• Represent the agency at various venues to promote services.
• Perform other duties as assigned.

Qualifications

• Associate’s degree in human services or social work, with at least 12 months experience in patient navigation or a similar field.
• Certification as a peer worker by the NYS AIDS Institute Peer Certification, case management certification by CUCS, or at least 90 hours of training equivalent to those required by NYS Peer Worker.
• Strong socio-cultural identification with the target population or experience working with this group.
• Fluency in one or more Asian languages preferred.
• Excellent written and verbal communication skills in English required.
• Proof of immunization or immunity to certain communicable diseases and TB testing is required, in compliance with NYC DOHMH, NYSDOH, and OSHA standards.

Benefits

We offer a competitive benefits package including 11 paid holidays, vacation and sick leave, health insurance, flexible spending account, life insurance, and employee assistance programs.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job functions: Other, Information Technology, Management
• Industries: Non-profit, Healthcare, Medical Practices