Patient Navigator

Cosmetic Physician Partners; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative clinic in New York City is seeking a dedicated Patient Navigator to enhance patient experiences in a supportive environment. This role emphasizes exceptional patient care, communication, and organizational skills, ensuring clients feel welcomed and informed. You will be responsible for scheduling, managing patient information, and providing comfort during visits. Join a forward-thinking team that values work-life balance and offers competitive benefits, including health coverage and 401(k) matching. If you're passionate about patient care and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Health & Dental Coverage

401(k) Matching

Industry Perks (Free/Discounted Services)

Supportive Work Environment

Qualifications

• Minimum 2 years of experience in a medical or medspa setting.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet and check-in patients professionally.
• Manage patient information and appointments efficiently.
• Handle administrative tasks, including check-outs and payments.

Skills

Patient Care

Communication Skills

Organizational Skills

Multitasking

Basic Computer Applications

Education

Experience in Medical or Medspa Setting

Job description

Join to apply for the Patient Navigator role at Cosmetic Physician Partners.

About The Clinic

Alizadeh Cosmoplastic Surgery, a partner of CPP Clinics, is seeking a Patient Navigator for their clinic in New York City. The clinic specializes in cosmetic and reconstructive surgery, led by Dr. Kaveh Alizadeh, with locations in Manhattan and Long Island. They focus on delivering exceptional results through advanced technology and personalized care.

About The Role

The role involves scheduling appointments, greeting clients, and knowing the services offered. The ideal candidate demonstrates excellent patient care, communication skills, is friendly, adaptable, and proficient with basic computer applications.

Work Schedule

This is a full-time position requiring 40 hours per week, with an emphasis on work-life balance.

Responsibilities

• Greet and check-in patients professionally.
• Manage patient information and appointments.
• Escort and comfort patients.
• Maintain cleanliness of exam rooms.
• Handle administrative tasks, including check-outs and payments.
• Answer calls, schedule, and direct inquiries.
• Prepare patient charts and manage retail inventory.
• Engage in retail sales and end-of-day balancing.

Qualifications

• Experience in a medical or medspa setting (minimum 2 years).
• Knowledge of medical terminology, skincare, and procedures is a plus.
• Strong communication, organizational, and multitasking skills.
• Proficiency in computer systems.

Benefits

• Competitive salary based on experience.
• Health & dental coverage.
• 401(k) matching.
• Industry perks (free/discounted services).
• Supportive, collaborative work environment.