Patient Navigator

Rutgers University; New Brunswick (NJ); On-site; USD 60,000 - 86,000; Full time

Job summary

A leading university in New Jersey seeks a Patient Navigator to assist patients with healthcare access and case management. This full-time role involves coordinating appointments, ensuring timely care, and supporting non-English speaking patients. Join a dedicated team at a prominent academic health center.

Qualifications

• Two years of experience in health or community outreach/advocacy.
• Equivalent education or experience may be substituted.

Responsibilities

• Acts as a liaison for patients in non-invasive cardiology practice.
• Coordinates and monitors patient appointments and addresses issues.
• Advises patients on necessary forms and paperwork.

Skills

Computer literacy

Excellent written and verbal communication skills

Organizational skills

Multitasking abilities

Empathy

Resourcefulness

Education

Bachelor's degree in Health, Public Health, Social Work, or a relevant field

Tools

Microsoft Office

Job description

Position Details

Position Information

New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives

This position requires a fully on-site work arrangement.

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Recruitment/Posting Title	Patient Navigator
Job Category	Staff & Executive - Healthcare - Medical and Patient Services
Department	RWJ-Medicine-Cardiology 5-Meb
Overview
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Patient Navigator for the department of Medicine at the Robert Wood Johnson Medical School. This position provides patients with assistance in access to healthcare, maintenance of comprehensive treatment and case management services. Among the key duties of this position are the following: Acts as a liaison for patients in the non-invasive cardiology practice, ensuring timely and coordinated access to care, including diagnostic testing, treatment options, and follow-up services. Supports patient access to care by assisting with attendance at evaluations, follow-up visits, consultations, referrals, and necessary documents (e.g., insurance pre-authorization, school & travel letters). Coordinates and monitors patient appointments, communicates with clinical staff regarding patient flow, and addresses any issues that arise. ' Handles patient referrals and pre-certification numbers for procedures. Advises patients on the preparation and requirements of necessary forms and paperwork. Collaborates with the cardiology team to identify patients needing assistance, reminding patients of appointments, arranging transportation, and helping non-English speaking patients access translation services.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Exempt
Grade	22S
Position Salary
Annual Minimum Salary	60543.00
Annual Mid Range Salary	72444.00
Annual Maximum Salary	85865.00
Standard Hours	37.50
Union Description	HPAE 5094
Payroll Designation	PeopleSoft
Benefits
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor's degree in Health, Public Health, Social Work, or a relevant field, plus two years of experience in health or community outreach/advocacy. Equivalent education or experience may be substituted for degree requirements.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Computer literacy, including proficiency in Microsoft Office. Excellent written and verbal communication skills; strong organizational and multitasking abilities. Empathetic, compassionate, and resourceful; able to independently manage multiple tasks.
Preferred Qualifications	Experience with Amyloid patients.
Equipment Utilized
Physical Demands and Work Environment	Physical Demands: Standing, sitting, walking, talking, and hearing. Ability to lift or exert force up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Clinic Environment.
Special Conditions

Posting Details

Posting Number	25ST1092
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Downtown New Brunswick
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement