Patient Navigator

Saint Peter’s Health Care System; New Brunswick, Northern (NJ, KY); Hybrid; USD 32,000 - 51,000; Full time

Benefits offered by this job

Tuition assistance

Free onsite parking

Comprehensive benefits

Job summary

Saint Peter’s Health Care System is seeking a Patient Navigator in the Dept of Genetic-Genomic Med to triage inquiries, assist with pre-authorizations, and coordinate follow-up appointments. The role requires attention to detail, strong organizational and communication skills, and familiarity with medical terminology.

Two years of medical office experience is preferred and bilingual (Spanish) skills are strongly valued.

Qualifications

• Minimum of two (2) years of medical office experience, patient navigator experience is strongly preferred.
• Bi-lingual (fluent in Spanish) strongly preferred.
• Excellent organizational, planning, interpersonal and time management skills.
• Requires attention to detail and data entry accuracy for scheduling and basic office tasks.
• Knowledge of medical terminology.
• Knowledge of Microsoft Office (Outlook, Excel and Word).

Responsibilities

• Triage phone/email inquiries; assist with pre-authorizations; maintain communication with labs and insurances; coordinate and schedule follow-up appointments.
• Confirm all pertinent information has been received prior to scheduled appointments and prepare patient charts and test requisitions; follow through on test send-outs and ordering.
• Track all testing, studies and consultations; organize test results and notify patients/providers of negative results; coordinate send-out of clinic summaries and reports.
• Act as a liaison to facilitate communication with internal and external providers.
• Connect patients with Resource Services and/or other hospital resources as needed.
• Perform other duties as assigned (e.g. maintain clinical database).

Skills

Medical office experience

Bilingual Spanish

Organizational skills

Communication skills

Attention to detail

Time management

Tools

Microsoft Office

Outlook

Excel

Job description

Patient Navigator
Dept of Genetic-Genomic Med

Patient Navigator will:

• Triage phone/email inquiries; assist with pre-authorizations; maintain communication with various labs and insurances; and coordinate and schedule follow-up appointments.
• Confirm all pertinent information has been received prior to scheduled appointments and prepare patient charts and test requisitions as needed. Follow through on send-outs and test ordering.
• Track all testing, studies, and consultations; organize test results and assist with notifying patients/providers of negative test results as needed. Coordinate send-out of completed clinic summaries and result reports to families/providers.
• Act as a liaison to facilitate communication with and execute various requests from internal and external providers.
• Connect patients with Resource Services and/or other hospital resources if necessary.
• Perform other duties as assigned (e.g. maintain clinical database).

Requirements:

• Minimum of two (2) years of medical office experience, patient navigator experience is strongly preferred
• Highly-motivated, independent thinker and self-starter. Enthusiastic team player who takes initiative.
• Excellent organizational, planning, interpersonal and time management skills. Able to manage multiple projects. Strong follow-up and communication skills necessary.
• Requires attention to detail and computer accuracy as pertains to data entry, patient scheduling and competence on basic office machines
• Knowledge of medical terminology.
• Strong attention to detail/follow up skills
• Knowledge of Microsoft Office (Outlook, Excel and Word)
• Bi-lingual (fluent in Spanish) strongly preferred

Salary Range:22.94 - 36.70 USD

We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.

The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.

Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future.

Benefits include medical, dental, vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.

• medical
• dental
• vision insurance
• savings accounts
• voluntary benefits
• wellness programs and discounts
• paid life insurance
• generous 401(k) match
• adoption assistance
• back-up daycare
• free onsite parking
• recognition rewards

You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program.