Patient Navigator

Saint Peter's Healthcare System; New Brunswick (NJ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Tuition assistance

Free onsite parking

401(k) match

Healthcare benefits

Job summary

Saint Peter's Healthcare System in New Jersey is seeking a Patient Navigator to support the Dept of Genetic-Genomic Medicine. The role involves triaging inquiries, coordinating with labs and insurances, and scheduling follow-ups.

Responsibilities include verifying information, preparing charts, tracking tests, liaising with providers, and helping families access Resource Services. Strong organizational skills, attention to detail, and bilingual Spanish are highly valued.

Qualifications

• Minimum two years of medical office experience; navigator experience preferred.
• Fluent Spanish strongly preferred; strong follow-up and communication required.
• Knowledge of medical terminology and basic office software.

Responsibilities

• Triage phone/email inquiries; assist with pre-authorizations; coordinate lab and insurance communication.
• Confirm information for appointments and prepare patient charts and test requisitions.
• Track testing and consultations; organize results and notify families/providers.
• Act as a liaison to facilitate communication with internal and external providers.
• Connect patients with Resource Services and other hospital resources.

Skills

Bilingual Spanish

Medical terminology

Microsoft Office

Organizational skills

Communication skills

Attention to detail

Tools

Office software

Job description

Patient Navigator

Dept of Genetic-Genomic Med

The Patient Navigator will:

• Triage phone/email inquiries; assist with pre-authorizations; maintain communication with various labs and insurances; and coordinate and schedule follow-up appointments.
• Confirm all pertinent information has been received prior to scheduled appointments and prepare patient charts and test requisitions as needed. Follow through on send-outs and test ordering.
• Track all testing, studies, and consultations; organize test results and assist with notifying patients/providers of negative test results as needed. Coordinate send-out of completed clinic summaries and result reports to families/providers.
• Act as a liaison to facilitate communication with and execute various requests from internal and external providers.
• Connect patients with Resource Services and/or other hospital resources if necessary.
• Perform other duties as assigned (e.g. maintain clinical database).

Requirements:

• Minimum of two (2) years of medical office experience, patient navigator experience is strongly preferred
• Highly-motivated, independent thinker and self-starter. Enthusiastic team player who takes initiative.
• Excellent organizational, planning, interpersonal and time management skills. Able to manage multiple projects. Strong follow-up and communication skills necessary.
• Requires attention to detail and computer accuracy as pertains to data entry, patient scheduling and competence on basic office machines
• Knowledge of medical terminology.
• Strong attention to detail/follow up skills
• Knowledge of Microsoft Office (Outlook, Excel and Word)
• Bi-lingual (fluent in Spanish) strongly preferred

We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.

The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.

Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.

You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.