Patient Navigator

Saint Peter’s Healthcare System; New Brunswick (NJ); On-site; USD 32,000 - 51,000; Full time

Job summary

Saint Peter’s Healthcare System seeks a Patient Navigator in New Brunswick, NJ, to triage inquiries, assist with pre-authorizations, coordinate appointments, and manage test orders and results. You will liaise with labs, insurances, and internal providers, ensuring smooth information flow and timely patient follow-up.

The role requires at least two years in a medical office setting, strong organization, data entry accuracy, and knowledge of medical terminology; bilingual Spanish is strongly

Qualifications

• Minimum two years of medical office experience; navigator experience preferred.
• Bi-lingual (Spanish) strongly preferred.
• Attention to detail and data entry accuracy; scheduling and test processing knowledge.
• Familiarity with medical terminology; strong follow-up and communication skills.

Responsibilities

• Triage phone/email inquiries; assist with pre-authorizations; coordinate and schedule follow-up appointments.
• Prepare patient charts and test requisitions; ensure information is received prior to appointments; manage send-outs.

Skills

Medical office

Bilingual Spanish

Organizational skills

Medical terminology

MS Office

Communication skills

Team player/Independence

Tools

Microsoft Office

Job description

Dept of Genetic-Genomic Med

The Patient Navigator will:

• Triage phone/email inquiries; assist with pre-authorizations; maintain communication with various labs and insurances; and coordinate and schedule follow-up appointments.
• Confirm all pertinent information has been received prior to scheduled appointments and prepare patient charts and test requisitions as needed. Follow through on send-outs and test ordering.
• Track all testing, studies, and consultations; organize test results and assist with notifying patients/providers of negative test results as needed. Coordinate send-out of completed clinic summaries and result reports to families/providers.
• Act as a liaison to facilitate communication with and execute various requests from internal and external providers.
• Connect patients with Resource Services and/or other hospital resources if necessary.
• Perform other duties as assigned (e.g. maintain clinical database).

Requirements

• Minimum of two (2) years of medical office experience, patient navigator experience is strongly preferred
• Highly-motivated, independent thinker and self-starter. Enthusiastic team player who takes initiative.
• Excellent organizational, planning, interpersonal and time management skills. Able to manage multiple projects. Strong follow-up and communication skills necessary.
• Requires attention to detail and computer accuracy as pertains to data entry, patient scheduling and competence on basic office machines
• Knowledge of medical terminology.
• Strong attention to detail/follow up skills
• Knowledge of Microsoft Office (Outlook, Excel and Word)
• Bi-lingual (fluent in Spanish) strongly preferred

Salary Range

22.94 - 36.70 USD

We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.

The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.

Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.

You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.