Patient Meal Service Specialist (Part-Time)

UPMC

Cumberland (MD)

On-site

USD 18,000 - 25,000

Part time

14 days+

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Job summary

UPMC Western Maryland is seeking a friendly Diet Clerk for a part-time position. Shifts include mornings, afternoons, and weekend coverage with rotating holidays.

You will assist with patient meal delivery, operate tray services, check diet orders, and support kitchen operations to ensure high-quality patient care. Ideal candidates have prior healthcare food service or strong customer service experience and basic computer skills.

Qualifications

  • High school education required.
  • Minimum 6 months healthcare food service experience, or 1 year acceptable.
  • Understanding of diet orders/restrictions.
  • Previous customer service experience.
  • Basic computer skills required.

Responsibilities

  • Carries out other related activities as requested by supervisor or Clinical Dietitians to ensure quality patient care.
  • Visits patients after tray delivery to ensure satisfaction and substitutes items as needed per diet restrictions.
  • Delivers trays at meal times, verifies two patient identifiers, and hands trays to nursing for delivery.
  • Maintains an adequate inventory of diet office supplies.
  • Greets patients professionally and respects privacy.
  • Answers telephone promptly and communicates clearly.
  • Prints new ADT listing before meal delivery.
  • Records attendance information and reports to supervisor on duty.
  • Delivers patient supplies to floor kitchens and documents discrepancies.
  • Inspects patient trays for accuracy and completeness.
  • Pages supervisors and dietitians to relay messages timely.
  • Picks up trays after meals and ensures carts are clean.

Skills

Customer service
Computer skills

Education

High school diploma

Job description

UPMC Western Maryland is seeking a friendly Diet Clerk for a part-time position. Shifts include mornings, afternoons, and weekend coverage with rotating holidays.

You will assist with patient meal delivery, operate tray services, check diet orders, and support kitchen operations to ensure high-quality patient care. Ideal candidates have prior healthcare food service or strong customer service experience and basic computer skills.

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