Patient Dining & Service Associate (Day Shift, Weekend Rotations)

UPMC

Fairview Township (York County)

On-site

USD 32,000 - 42,000

Full time

6 days ago

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Job summary

UPMC Altoona is seeking a Patient Dining Associate to support Nutrition Services by helping patients with menu selections, delivering meals, and ensuring dietary restrictions are followed. You will greet patients, verify identities, and assist with tray assembly and delivery during shifts across day parts.

This role offers opportunities for full-time or part-time schedules, rotating weekends and holidays, and a frontline position focused on compassionate patient service within the hospital

Responsibilities

Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions.
Answers telephone promptly and courteously and maintains free-flowing accurate communication.
Responsible for delivering trays at mealtimes in assigned areas. Verifies before delivery two patient identifiers.
Greets patients with a smile. Addresses patients professionally (by name) and respects privacy.
Assists patients in selecting their menu choices. Enters menu selections into Hospitality Suite.
Picks up trays after the patient completes the meal. Empties all fluid containers before placing the tray in the cart for return. Makes sure the cart is empty of clean trays before placing any dirty trays
Records I&Os as appropriate. Records foods eaten for calorie count on calorie count worksheet.

Job description

This role offers opportunities for full-time or part-time schedules, rotating weekends and holidays, and a frontline position focused on compassionate patient service within the hospital

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