Patient Logistics & Transfers Specialist

HCA Healthcare, Inc.; Florida; On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

Wellbeing support

Paid time off

Job summary

HCA Healthcare, Inc. is seeking a Patient Logistics Specialist to help move patients through the care continuum. You will handle intake of referrals, provide status updates with Emergency Departments and inpatient settings, and coordinate admissions or transfers to appropriate units or facilities.

You will respond to phone, fax, and email requests, maintain bed availability, schedule transports, and support discharge planning with a responsive, customer-service mindset.

Qualifications

• 2+ years of healthcare experience preferred.
• Behavioral Health experience preferred.
• Call Center / Transfer Center / Bed Management experience is helpful.

Responsibilities

• Respond to calls with urgency and strong customer service.
• Gather initial information to open new case and prepare clinical information for assessment.
• Coordinate resources to support patient disposition and admissions.
• Maintain active inventory of bed availability for non-HCA bed placements.
• Accept, track and facilitate hospital transfers and transports telephonically and via computer apps.
• Provide status updates to customers on patient case status and bed requests.
• Schedule and prioritize discharge transports and support rapid response to requests.
• Demonstrate clinical decision making to facilitate patient flow through care continuum.

Skills

Healthcare experience

Behavioral Health experience

Call Center experience

Transfer Center experience

Bed Management experience

Job description

HCA Healthcare, Inc. is seeking a Patient Logistics Specialist to help move patients through the care continuum. You will handle intake of referrals, provide status updates with Emergency Departments and inpatient settings, and coordinate admissions or transfers to appropriate units or facilities.

You will respond to phone, fax, and email requests, maintain bed availability, schedule transports, and support discharge planning with a responsive, customer-service mindset.