Patient Liaison l Sparta Clinic

Gundersen Health System; Sparta (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Tuition Investment Program

Top-rated retirement plan

Healthcare benefits

Career Development Center

Job summary

Gundersen Health System is seeking a Patient Liaison in Family Medicine for the Sparta, Wisconsin clinic. You will welcome patients, manage front-desk interactions, and coordinate with providers to ensure smooth clinic flow.

Starting pay is $17.93/hour, with opportunities for growth through our Career Development Center and Tuition Investment Program. This role offers a 36-hour work week, weekday hours, and strong benefits including retirement and healthcare.

Qualifications

• High School Diploma or equivalency.
• 1 year experience in an office setting with customer service and Windows proficiency.
• Comfort with phones and in-person interactions.

Responsibilities

• Deliver LOVE + Medicine by creating exceptional first and last impressions for every patient
• Provide top-tier customer service through phone, in-person, and digital interactions
• Collaborate with providers, medical staff, and leadership to support patient care and clinic flow.
• Be a key part of a team that values empathy, efficiency, and excellence

Skills

Customer service

Microsoft Windows

Office environment

Education

High School Diploma

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here.

Scheduled Weekly Hours

36

Join Emplify by Gundersen as a Patient Liaison in Family Medicine, Sparta

Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison in our Family Medicine department, you'll be the welcoming face and steady support for patients throughout their healthcare journey -making every interaction count.

At Emplify Health, we're not just filling positions - we're building careers. We invest in our teams so they can invest in the communities they serve. Discover how a little empathy changes everything.

What's Available

• .9 FTE (72 hours bi-weekly)
• Shift: Monday-Friday, Days (no weekends)
• Hours: Must be available to work between 7:45am-5:00pm
• Location: Sparta, WI

What You Will Do

• Deliver LOVE + Medicine by creating exceptional first and last impressions for every patient
• Provide top-tier customer service through phone, in-person, and digital interactions
• Collaborate with providers, medical staff, and leadership to support patient care and clinic flow.
• Be a key part of a team that values empathy, efficiency, and excellence

What You Will Get

• Starting pay of $17.93/hour + more for experience!
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.

What You Need

• High School Diploma or equivalency
• 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer