Patient Liaison l Boscobel Clinic & Hospital

15 Gundersen Lutheran Admin Svcs; Town of Boscobel (WI); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Comprehensive Benefits Package

Substantial Retirement Contribution

Paid Time Off (PTO)

Professional Development Opportunities

Tuition Reimbursement Program

Job summary

Gundersen Health System is seeking a Patient Liaison for the Emplify Health team in Boscobel, WI. You will help patients through registration, scheduling, and payments while delivering friendly, patient-centered service.

The role is 0.9 FTE with Monday–Friday days, 9-hour shifts, and travel to nearby clinics as needed. Starting pay is $17.93/hour, with benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year of office experience with customer service responsibilities.
• Proficiency in Microsoft Office and general computer skills.

Responsibilities

• Partner with Clinicians, Nurses, and Medical Assistants to ensure smooth patient registration and scheduling.
• Collect payments and verify information with accuracy and empathy.
• Deliver exceptional customer service both in person and over the phone.

Skills

Customer service

Office skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here.

Scheduled Weekly Hours: 36

Join Our Team at Emplify by Gundersen Health System as a Patient Liaison - Boscobel

Are you passionate about creating meaningful connections and delivering exceptional service?

As a Patient Liaison at our Boscobel clinic, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count.

At Emplify Health, we’re not just filling positions—we’re building careers.

We invest in our teams so they can invest in the communities they serve.

Discover how a little empathy changes everything.

Job Type: 0.9 FTE (72 hours bi-weekly)

Shift: Monday - Friday, Days (no weekends) 9‑hour shifts with one day off each week

Hours: Rotating between 7:00am–6:00pm

Location: Boscobel, WI (home base) with travel to Muscoda and Fennimore, depending on clinic need.

What You’ll Do:

• Partner with Clinicians, Nurses, and Medical Assistants to ensure smooth patient registration and scheduling
• Collect payments and verify information with accuracy and empathy
• Deliver exceptional customer service both in person and over the phone

What You’ll Get:

• Starting pay of $17.93/hour + more for experience!
• A welcoming, close-knit small-town community
• A work environment that supports you personally and professionally, and a work culture where you are valued and appreciated
• Comprehensive & Generous Benefits Package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial Retirement Contribution (401k & Base Contribution)
• Work/Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Support for your career growth through Professional Development Opportunities, our Tuition Reimbursement Program, and the Career Development Center

What You’ll Need:

• High School Diploma or equivalent
• At least 1 year of experience in an office setting with customer service responsibilities
• Proficiency in Microsoft Office and general computer skills

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities.

As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula.

With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact [e-mail] or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from all backgrounds.

Gundersen Health System offers a proud, local history spanning more than 100 years.

Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you.

Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve.

You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities.

What You Can Expect:

• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth
• Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are.

Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties.

Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services.

Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.

Remote/Hybrid Eligible under More search to see our remote-eligible openings.

A rewarding career and an excellent quality of life awaits you. Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life.