Patient Attendant

Gundersen Health System; La Crosse (WI); Presencial; USD 19.000 - 27.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) with matching

Paid time off

Health insurance

Wellness programs

Tuition reimbursement

Descripción de la vacante

Emplify Health in Wisconsin is hiring a friendly Patient Attendant to join our Patient Experience Team. This part-time role (24 hours/week) requires active walking, assisting patients, and helping visitors navigate the hospital and clinics.

You’ll escort patients, push wheelchairs, and support check-in while maintaining safety and empathy. Starting pay is $16.47 per hour, with benefits including 401(k) matching, PTO, health insurance, tuition reimbursement, and growth opportunities.

Formación

• High School Diploma or equivalency is required.
• 1 year of experience working with the public.
• 1 year of customer service or healthcare experience preferred.
• Basic computer skills are a plus.

Responsabilidades

• Provide exceptional customer service by greeting, directing, escorting, and assisting patients, visitors, and families throughout the hospital and clinic.
• Transport patients safely throughout the facility, including pushing wheelchairs and walking with patients to appointments, procedures, and other destinations.
• Remain active throughout the shift, spending the majority of the day walking, standing, and assisting patients.
• Assist patients with wheelchair use, transport, and wayfinding while ensuring safety and comfort.
• Support check-in processes for visitors and vendors and respond to customer questions, concerns, or needs using appropriate resources.

Conocimientos

Customer service

Healthcare experience

Communication

Educación

High School Diploma or equivalency

Herramientas

Basic computer skills

Descripción del empleo

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love.

Scheduled Weekly Hours:

24

We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

We are seeking a friendly, service-oriented Patient Attendant to join our Patient Experience Team! This is a highly active role that requires extensive walking, standing, and patient transportation at the hospital and clinic. In this role, you will warmly greet and assist patients, family members, and visitors while helping them navigate our facilities. You will regularly escort patients, push wheelchairs, and provide assistance, playing an important part in creating a safe, welcoming, and positive experience for everyone who enters our organization.

What's Available:

• 24 hours/week, Part-time (0.6 FTE)
• Shifts: 8:30 am-5pm, Monday, Tuesday, and Wednesday, weekend rotation required
• Location: La Crosse Main Campus - East Building
• Benefit eligible position

What You’ll Do:

• Provide exceptional customer service by greeting, directing, escorting, and assisting patients, visitors, and families throughout the hospital and clinic.
• Transport patients safely throughout the facility, including pushing wheelchairs and walking with patients to appointments, procedures, and other destinations.
• Remain active throughout the shift, spending the majority of the day walking, standing, and assisting patients.
• Assist patients with wheelchair use, transport, and wayfinding while ensuring safety and comfort.
• Support check-in processes for visitors and vendors and respond to customer questions, concerns, or needs using appropriate resources.

What You’ll Need:

• High School Diploma or equivalency
• 1 year of experience working with the public
• 1 year of customer service or healthcare experience preferred
• Basic computer skills is a plus!

What You’ll Get:

• Starting pay of $16.47+ more for experience!
• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Career Growth/CDC - Growth opportunities and access to Emplify Health’s Career Development Center to help you navigate your career

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer