Patient Liaison/ Admissions- Skilled Nursing Facility

Simi Healthcare; Simi Valley (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition assistance

401K

Job summary

Simi Valley Healthcare Center is seeking a Full-Time Patient Liaison/Admissions Concierge to support admissions processes for prospective residents and families. You will conduct tours, interview potential residents, verify insurance, and coordinate with the Admissions Coordinator and Nursing staff to ensure a smooth admission.

Join a compassionate team committed to quality care and helping seniors transition with dignity.

Qualifications

• One to Two years previous related experience, preferably in a skilled nursing environment.
• Understanding of healthcare reimbursement programs.
• Represent the Company in an ethical and professional manner.
• Interact tactfully, effectively, and professionally with staff, residents, family, visitors and public.
• Organize, prioritize and meet deadlines.
• Friendly attitude welcoming new residents to the building.
• Experience with Medicare and Medi-Cal guidelines preferred.

Responsibilities

• Demonstrates commitment to company's mission, values and standards of ethical behavior.
• Establishes and maintains relationships with referral sources and informs Admissions Coordinator/Administrator of issues.
• Conducts tours and pre-admission interviews with prospective resident and explains services.
• Reviews admission packets and assists with completion, obtaining signatures within 24 hours of admission.
• Verifies identity and financial status (HMO, Medicare) and coverage entitlement.
• Follows up on pending Admissions daily or as directed by Admissions Coordinator.
• Completes Admissions Packet and prepares file for Nursing and Business Office.
• Receives and follows work schedule from Admissions Coordinator.
• Performs day-to-day departmental duties as needed.
• Attends required in-services and meetings.

Skills

Experience in SNF

Healthcare reimbursement knowledge

Effective communication

Organizational skills

Friendly attitude

Tools

Marketing information systems

Job description

Voted one of the best companies to work for by Modern Healthcare Magazine:

Simi Valley Healthcare Center is an award winning family company providing healthcare services including skilled nursing, assisted living and senior living communities.

We believe that seniors are extraordinary people. Their lives are filled with achievements, contributions and wisdom. They have raised families, served their communities and country, lived history and ultimately set the stage for us. We are honored to provide their care, as they make the transition to the golden years, andwhen it becomes more challenging to care for one’s self. From a short-term rehabilitation stay to long term nursing care, each of our clinical programs are designed to reduce hospitalizations so our patients can focus on achieving their individual care plan goals whether it’s returning home or staying with us for their long term care needs

Our commitment to superior quality of life is evident when you visit our family of centers.At our care center you will meet compassionate and professional team members who understand that finding the right skilled nursing setting and long-term care option could be difficult and confusing and are wanting to make a difference by providing the utmost care to genuinely help our patients and the community around them. If this sounds like a great fit for you, we would love to have you join our wonderful team!

Compensation & Benefits:

• As a growing and essential company, we have many opportunities for growth and development within the medical industry and are committed to providing the resources and training you need.
• Pay is market competitive and negotiable based on your experience.
• Full-time employees will be eligible for a variety of comprehensive medical, dental, and vision insurance plans.
• Full-time employees will be eligible for Tuition Assistance.
• 401K.

The anticipated pay for candidates who will work in California is$19.00 to$21.00 hourly. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.

We are looking for a Full-Time Patient Liaison/Admissions Concierge

Responsibilities include:

• Demonstrates commitment to company's mission, values and standards of ethical behavior.
• Establishes and maintains a constant working relationship with all potential referral sources and advises Admissions Coordinator, Administrator and/or Director of Business development of any issues that require personal visits.
• Conducts tours and pre-admission interviews with prospective resident/responsible party and explains all facility services.
• Reviews or reads admission packet to new admit and/or responsible party, assists with completion of admission packet and obtains signatures on all necessary forms within 24 hours of admission.
• Obtains all necessary cards to verify identity and financial status of resident (i.e. HMO, Medicare, or Medical cards) and verifies entitlement of HMO, Medicare etc., coverage.
• Follows up on all pending Admissions daily or as directed by Admissions Coordinator.
• Completes Admissions Packet as necessary and prepares file for distribution to Nursing and Business Office.
• Receive and follow work schedule/instructions from Admissions Coordinator.
• May perform day-to-day departmental duties as needed.
• Performs other related duties as required.
• Attends all Center or Company required in-services and meetings.

Qualifications:

• One to Two years previous related experience, preferably in a skilled nursing environment.
• Must possess understanding of healthcare reimbursement programs.
• Ability to represent Company in an ethical and professional manner, and to maintain accountability.
• Ability to interact tactfully, effectively, and professionally with other employees, residents, family members, visitors, government agencies/personnel and the general public, as needed.
• Ability to organize and, prioritize and meet deadlines.
• Must have a friendly attitude that easily welcomes new residents to the building
• Computer experience using a marketing information system
• Experience with Medicare and Medi-Cal guidelines preferred

We are an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

INDHP