Admission Assistant and Receptionist- Skilled Nursing Facility

Healthcare Center of Orange County; Buena Park (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Tuition Assistance

401K

Job summary

Healthcare Center of Orange County is seeking a Full-time Admissions Assistant/Receptionist in California. The role includes conducting tours, pre-admission interviews, and processing admission packets to ensure timely signatures and smooth transitions for residents.

The position requires 1–2 years of related experience, familiarity with healthcare reimbursement, and professional interaction with residents, families, and staff.

Qualifications

• 1–2 years of related experience in a skilled nursing or healthcare environment.
• Understanding healthcare reimbursement programs is preferred.
• Ability to interact professionally with staff, residents, families and the public.

Responsibilities

• Demonstrates commitment to mission, values and ethical standards.
• Conducts tours and pre-admission interviews with prospective residents or responsible parties.
• Reviews admission packets and obtains signatures within 24 hours of admission.
• Obtains identity and financial status documentation (HMO/Medicare/Medi-Cal) and verifies coverage.
• Follows up on pending admissions and prepares files for Nursing and Business Office.
• Performs other related duties and attends required in-services and meetings.

Skills

Customer service

Reception

Microsoft Office

Marketing information system

Tools

Marketing information system

Job description

Voted one of the best companies to work for by Modern Healthcare Magazine:

Healthcare Center of Orange County is an award winning family company providing healthcare services including skilled nursing, assisted living and senior living communities.

We believe that seniors are extraordinary people. Their lives are filled with achievements, contributions and wisdom. They have raised families, served their communities and country, lived history and ultimately set the stage for us. We are honored to provide their care, as they make the transition to the golden years, andwhen it becomes more challenging to care for one’s self. From a short-term rehabilitation stay to long term nursing care, each of our clinical programs are designed to reduce hospitalizations so our patients can focus on achieving their individual care plan goals whether it’s returning home or staying with us for their long term care needs

Our commitment to superior quality of life is evident when you visit our family of centers.At our care center you will meet compassionate and professional team members who understand that finding the right skilled nursing setting and long-term care option could be difficult and confusing and are wanting to make a difference by providing the utmost care to genuinely help our patients and the community around them. If this sounds like a great fit for you, we would love to have you join our wonderful team!

Compensation & Benefits:

• As a growing and essential company, we have many opportunities for growth and development within the medical industry and are committed to providing the resources and training you need.
• Pay is market competitive and negotiable based on your experience.
• Full-time employees will be eligible for a variety of comprehensive medical, dental, and vision insurance plans.
• Full-time employees will be eligible for Tuition Assistance.
• 401K.

The anticipated pay for candidates who will work inCalifornia is $20.00. The offered pay toa successful candidate will be dependent on several factors that may includebut are not limited to years of experience within the job, years of experiencewithin the required industry, education, etc.

We are looking for a Full-time Admissions Assistant/ Receptionist.

Responsibilities include:

• Demonstrates commitment to company's mission, values and standards of ethical behavior.
• Establishes and maintains a constant working relationship with all potential referral sources and advises Admissions Coordinator, Administrator and/or Director of Business development of any issues that require personal visits.
• Conducts tours and pre-admission interviews with prospective resident/responsible party and explains all facility services.
• Reviews or reads admission packet to new admit and/or responsible party, assists with completion of admission packet and obtains signatures on all necessary forms within 24 hours of admission.
• Obtains all necessary cards to verify identity and financial status of resident (i.e. HMO, Medicare, or Medical cards) and verifies entitlement of HMO, Medicare etc., coverage.
• Follows up on all pending Admissions daily or as directed by Admissions Coordinator.
• Completes Admissions Packet as necessary and prepares file for distribution to Nursing and Business Office.
• Receive and follow work schedule/instructions from Admissions Coordinator.
• May perform day-to-day departmental duties as needed.
• Performs other related duties as required.
• Attends all Center or Company required in-services and meetings.

Qualifications:

• One to Two years previous related experience, preferably in a skilled nursing environment.
• Must possess understanding of healthcare reimbursement programs.
• Ability to represent Company in an ethical and professional manner, and to maintain accountability.
• Ability to interact tactfully, effectively, and professionally with other employees, residents, family members, visitors, government agencies/personnel and the general public, as needed.
• Ability to organize and, prioritize and meet deadlines.
• Computer experience using a marketing information system
• Experience with Medicare and Medi-Cal guidelines preferred

Submit your application and join our award-winning team!

We are an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

INDHP