Patient Interviewer- Temple Main|8am-5pm

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 36,000 - 52,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a patient access professional to ensure accurate registration for hospital services. The role collects registration and billing information from patients across Admissions, Outpatient, Radiology and Emergency Department, and verifies insurance coverage to support smooth patient flow.

You will review processes with patients and families and strive to create a positive first impression of the hospital experience.

Qualifications

• 3 years experience in Patient Access.
• Knowledge of insurance requirements, insurance verification, and third-party billing.
• TUH/TUHS training or internship may substitute for experience.

Responsibilities

• Gathers and processes patient registration, billing and related information.
• Verifies patient insurance coverage and benefits.
• Reviews registration process with patients and families.
• Promotes a positive patient encounter as the first impression of the Hospital.

Skills

Patient Access

Insurance verification

Billing knowledge

Customer service

Education

High School Diploma or Equivalent

Relevant education/experience in lieu

Job description

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education

High School Diploma or Equivalent Required or

Combination of relevant education and experience may be considered in lieu of degree Required

Experience

3 years experience in Patient Access Required

General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required

3 Years Experience In a Related Role

General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required

Licenses