Patient Interviewer-FT/35hrs/930am-530pm

Temple-Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Temple Health in Philadelphia, Pennsylvania, is seeking a Patient Access representative to ensure accurate and efficient registration for hospital services. You will gather and process registration, billing, and related information from patients in Admissions, Outpatient, Radiology, and Emergency Department.

The role requires a High School Diploma or equivalent and at least 3 years' experience in Patient Access or a related field, plus knowledge of insurance verification and third-party billing.

Qualifications

• 3 years experience in Patient Access
• Knowledge of insurance requirements and verification
• 3 years experience in a related role
• TUH/TUHS-sponsored training/internship may be considered in lieu of experience

Responsibilities

• Register patients for hospital services accurately and efficiently
• Gather and process registration, billing and related information
• Verify patient insurance coverage and benefits
• Support Admissions, Outpatient, Radiology and Emergency Department workflows
• Promote a positive patient encounter as the first impression of the Hospital

Skills

Patient Access

Insurance verification

Billing knowledge

Attention to detail

Education

High School Diploma or equivalent

Experience in lieu of degree

Job description

3401 North Broad Street, Philadelphia, Pennsylvania, United States

Tracking Code

262794

Weekly Hours

35.00

Schedule

Full-Time

Shift

Day Shift

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education

• High School Diploma or Equivalent Required or
• Combination of relevant education and experience may be considered in lieu of degree Required

Experience

• 3 years experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
• 3 years experience in a related role Required
• General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required

Licenses