Patient Interviewer- Temple Main|8am-5pm

Temple-Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Temple Health in Philadelphia is seeking a full-time Patient Access representative to ensure accurate patient registration for hospital services and to gather necessary billing information. You will verify insurance coverage and benefits, work with Admissions, Outpatient, Radiology, and ED, and review the process with patients and families to promote a positive first impression of the hospital.

The role requires a High School Diploma or equivalent and at least three years of related experience,

Qualifications

• High School Diploma or Equivalent required.
• Combination of education and experience may be considered in lieu of degree.

Responsibilities

• Register patients for hospital services accurately and efficiently.
• Gather and process registration and billing data from Admissions, Outpatient, Radiology, and ED.
• Verify patient insurance coverage and benefits.
• Review the registration flow with patients and families.
• Promote a positive patient encounter as the first impression of the hospital.

Skills

Patient Registration

Insurance Verification

Customer Service

Education

High School Diploma or Equivalent

Combination of relevant education and experience may be considered in lieu of degree

Job description

3401 North Broad Street, Philadelphia, Pennsylvania, United States

Tracking Code

264949

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education

• High School Diploma or Equivalent Required or
• Combination of relevant education and experience may be considered in lieu of degree Required

Experience

• 3 years experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
• 3 years experience in a related role Required
• General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required