Patient Interviewer- Temple Main|8am-5pm

Temple Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Job summary

Temple Health is seeking a Patient Access professional to register patients for hospital services and gather necessary information. The role requires verifying insurance coverage and benefits across Admissions, Outpatient, Radiology, and Emergency Department, and ensuring accurate data capture for billing and scheduling.

The successful candidate will maintain a courteous patient encounter, support a smooth registration process, and collaborate with clinical teams to optimize throughput and

Qualifications

• Patient Access registration and screening for hospital services.
• Strong focus on verifying insurance coverage and benefits.
• Experience with billing processes and patient information collection.

Responsibilities

• Register patients for admissions, outpatient and radiology services.
• Verify insurance and benefits; coordinate with patients and families.
• Assist in smooth patient flow and ensure a positive first impression of the hospital.

Skills

Interpersonal skills

Attention to detail

Effective communication

Education

High School Diploma or Equivalent

Relevant education/experience equivalent

Job description

3401 North Broad Street, Philadelphia, Pennsylvania, United States

Tracking Code

264949

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education

• High School Diploma or Equivalent Required or
• Combination of relevant education and experience may be considered in lieu of degree Required

Experience

• 3 years experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
• 3 years experience in a related role Required
• General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required