Patient Interviewer-FT/35hrs/930am-530pm

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 38,000 - 60,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a Patient Access professional to ensure accurate and efficient patient registrations across Admissions, Outpatient, Radiology and Emergency Department settings. You will verify insurance coverage and benefits while guiding patients and families through the registration process to create a positive first impression of the hospital.

You will gather and process registration, billing and related information, collaborating with clinical and

Qualifications

• High School Diploma or Equivalent required.
• Combination of relevant education and experience may be considered in lieu of degree.
• 3 years experience in Patient Access required.
• General experience with insurance requirements, insurance verification and 3rd party billing required.
• 3 years experience in a related role.
• TUH/TUHS training/internship may be considered in lieu of experience.

Responsibilities

• Ensure patients are correctly and efficiently registered for hospital services.
• Gather and process registration, billing and related information from patients in Admissions, Outpatient, Radiology and Emergency Department.
• Verify patient insurance coverage and benefits.
• Review registration process with patients and families.

Skills

Registration

Insurance verification

Patient interaction

Education

High School Diploma or Equivalent

Education/Experience Equivalency

Job description

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education

High School Diploma or Equivalent Required or

Combination of relevant education and experience may be considered in lieu of degree Required

Experience

3 years experience in Patient Access Required

General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required

3 Years Experience In a Related Role

General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required