Patient Registrar -AHH (FT Day)

Arkansas Heart Hospital Llc; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Arkansas Heart Hospital Llc is seeking an Admissions/Registration Clerk to efficiently admit patients for offices, procedures, or hospital stays. The role involves collecting demographic and billing information, answering questions, and guiding patients through the admission process with a focus on courteous service.

Responsibilities include coordinating with inpatient units, OR, radiology, and concierge, and handling pre-certification/benefit verification when required to ensure smooth

Qualifications

• High School graduate or equivalent required.
• Associate degree preferred.

Responsibilities

• Admits/registers patients for office visits, procedures, diagnostic testing or hospital admission.
• Collects and enters all necessary demographic and billing information with timeliness and accuracy.
• Explains policies and gathers signatures per hospital policy.
• Notifies departments of patient arrival and coordinates transport to rooms as needed.
• Performs pre-admission and insurance verification processes as required.
• Greets patients, families and visitors at the registration desk in a courteous manner.
• Coordinates with inpatient departments to book and schedule patients when applicable.

Education

High School diploma or equivalent

Associate degree preferred

Job description

Position Summary:This position is responsible for admitting/registering patients to the appropriate department (i.e., clinic, hospital, emergency room, day patient) within the facility. Accumulates and enters all necessary demographic and billing information in the computer system with timeliness and accuracy. May act in the capacity of a cashier.Primary Duties:Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.Performs pre-admission functions as defined in hospital policy.May perform pre-certification/benefit verification processes in an efficient and timely manner.UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.Registration will contact UHC upon notification of IP status to initiate pre-cert.Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.Serves as liaison with clinical departments, patients and families regarding admission and registration processes.Ensures patient and family needs are met and addressed while they are in lobby areas.Remains focused on Delighting our Customers.In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.Qualification/Specifications:Education: High School graduate or equivalent required; Associate degree preferred.Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.