Patient Interviewer

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 38,000 - 52,000; Full time

Job summary

Temple Health – Temple University Health System seeks a Patient Access professional to ensure accurate registration for hospital services. You will collect and process registration, billing and related information from patients across admissions, outpatient, radiology, and emergency settings.

The role requires 3 years of patient access experience, plus solid insurance verification knowledge and familiarity with third-party billing. Training programs may compensate for experience where applicable.

Qualifications

• 3 years experience in Patient Access.
• Knowledge of insurance requirements, verification, and third-party billing.
• TUH/TUHS training program may substitute for experience.

Responsibilities

• Register patients accurately for hospital services.
• Gather and process registration, billing and related information.
• Verify patient insurance coverage and benefits.
• Review registration flow with patients and families; provide a positive first impression.

Skills

Patient Access experience

Insurance verification

Billing knowledge

Education

High School Diploma or equivalent

Relevant education/experience alternative

Job description

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education

• High School Diploma or Equivalent Required or
• Combination of relevant education and experience may be considered in lieu of degree Required

Experience

• 3 years experience in Patient Access Required
• General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required

3 Years Experience In a Related Role Required

• General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required