Registration Access Specialist

University Health; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

University Health in Texas seeks an admissions/billing clerk to interview patients, collect demographics and insurance data for admission and registration across multiple locations. This role ensures accurate and timely billing for services rendered.

You will communicate with privately paying patients about charges, assist with payment plans, and collect copays and coinsurance while gathering required admission forms and basic ICD-9 coding knowledge.

Qualifications

• High school graduation or equivalent is required.
• Post high school coursework is preferred.
• Six months in hospital/physician setting for benefits/pre-certification preferred.
• Prior collection experience is preferred.
• Billing experience and contract knowledge is preferred.
• One year in a similar occupation with basic medical terminology and ICD-9 coding experience is preferred.

Responsibilities

• Interview patients to obtain accurate demographics and insurance information for admission and registration at various locations.
• Ensure the Patient Billing Department can bill timely and correctly for services rendered.
• Communicate with privately paying patients about service charges and assist with payment arrangements.
• Collect copays, coinsurance, and other monies owed by patients.
• Collect appropriate forms for admission as required by Medicare, Medicaid, insurers and/or other agencies.

Skills

Customer service

Communication

Billing collections

Payment arrangements

Education

High school diploma

Postsecondary coursework preferred

Job description

Interviews patients to obtain accurate and complete patient demographic and insurance information in order to complete the admission and registration of all patients at various locations throughout UHand to ensure the Patient Billing Department can bill timely and correctly for the services rendered at US. Communicates with privately paying patients about service charges and assists patients with payment arrangements. Collects copays, coinsurance and other monies that may be owed by patients. Collects appropriate forms for admission as required by Medicare, Medicaid, insurance companies and/or other agencies.

EDUCATION/EXPERIENCE

High school graduation or equivalent is required. Post high school coursework is preferred. Six (6) months experience in a hospital/physician setting, obtaining insurance benefits and pre-certification is preferred. Prior collection experience is preferred. Billing experience and contract knowledge is preferred. One year of experience in a similar occupation and basic medical terminology and ICD 9 coding experience is preferred.