Patient Interviewer

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Patient Interviewer to ensure efficient patient registration and promote positive encounters. This role involves gathering and processing critical registration and billing information, verifying insurance coverage, and enhancing the patient experience in various hospital departments. The ideal candidate will have a strong background in customer service and be committed to providing a welcoming first impression. If you are passionate about patient care and have the experience to make a difference, this opportunity is perfect for you.

Qualifications

• 3 years of experience in a related role is required.
• Combination of education and experience may be considered.

Responsibilities

• Ensure all patients are correctly registered for hospital services.
• Gather and process registration and billing information from patients.

Skills

Patient Registration

Insurance Verification

Customer Service

Education

High School Diploma or Equivalent

Job description

Job Description - Patient Interviewer (251518)

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education
High School Diploma or Equivalent (Required)
Combination of relevant education and experience may be considered in lieu of degree.

Experience
3 Years experience in a related role. (Required)
Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience.

Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.