Patient Intake Concierge - Scheduling & Care Coordination

Sage Infusion; Clearwater (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

Sage Infusion is seeking a full-time Intake Coordinator in Florida to join our patient-centered infusion team. You will manage timely scheduling of new and existing referrals, verify insurance details, and coordinate with management and clinical staff to keep patient flow smooth.

The role emphasizes clear communication, accuracy in documentation, and a warm, professional approach with patients and providers. Hours are 8:00 am–4:00 pm, Monday through Friday, with an hourly rate of $21.

Qualifications

• Preferred: Associates degree
• Minimum of 2 years of experience in healthcare
• Knowledge of insurance verification, benefits, and prior authorization for the procedure
• Strong verbal and written communication skills
• Ability to prioritize and meet deadlines
• Basic computer proficiency and knowledge of Microsoft Office applications
• Preferred: Bilingual Spanish

Responsibilities

• Schedules new and existing patient referrals promptly and accurately.
• Verifies patient demographics and insurance information; files paperwork.
• Contacts patients to confirm receipt of orders and gather missing data.
• Escalates obstacles to Intake Director and tracks documentation for authorizations.
• Provides excellent customer service and supports a warm patient experience.
• Supports entering documentation into the medical record and coordinating with staff.
• Assists in inventory management of office and medical supplies.
• Performs other duties as assigned.

Skills

Customer service excellence

Communication skills

Team collaboration

Prioritization

Problem-solving

Attention to detail

Basic computer skills

Education

Associates degree

Tools

Microsoft Office

Job description

Sage Infusion is seeking a full-time Intake Coordinator in Florida to join our patient-centered infusion team. You will manage timely scheduling of new and existing referrals, verify insurance details, and coordinate with management and clinical staff to keep patient flow smooth.

The role emphasizes clear communication, accuracy in documentation, and a warm, professional approach with patients and providers. Hours are 8:00 am–4:00 pm, Monday through Friday, with an hourly rate of $21.