Patient Intake & Scheduling Specialist

Sage Infusion; Saint Petersburg (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

Sage Infusion is seeking a full-time Intake Coordinator to manage scheduling of new and existing patient referrals in a Florida infusion center. You will work with management and clinical staff to ensure timely intake and accurate patient data entry.

You will contact referral sources, gather missing documentation for prior authorizations, and assist patients with demographics, copays, and paperwork. A strong emphasis is placed on customer service and teamwork.

Qualifications

• Experience in healthcare environment and coordinating patient referrals.
• Strong verbal and written communication skills.
• Knowledge of insurance verification, benefits, and prior authorization.
• Basic computer skills and proficiency with MS Office.
• Bilingual Spanish is a plus.

Responsibilities

• Schedule new and existing patient referrals and manage intake workflow.
• Enter patient demographics and insurance information; file documents.
• Confirm receipt with referral source and gather missing documentation for prior authorizations.
• Contact patients to confirm orders and collect missing demographics.
• Assist with balance collection and paperwork related to care navigation.
• Coordinate with Intake Director on obstacles to documentation.
• Support pricing and copay assistance processes for patients.

Skills

Verbal and written communication

Healthcare experience

Microsoft Office

Insurance verification and prior auth

Bilingual Spanish (preferred)

Education

Associates degree

Tools

Microsoft Office

Job description

Sage Infusion is seeking a full-time Intake Coordinator to manage scheduling of new and existing patient referrals in a Florida infusion center. You will work with management and clinical staff to ensure timely intake and accurate patient data entry.

You will contact referral sources, gather missing documentation for prior authorizations, and assist patients with demographics, copays, and paperwork. A strong emphasis is placed on customer service and teamwork.