Patient Intake & Scheduling Specialist - Infusion Center

Sage Infusion; Tampa (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

Sage Infusion in Florida is seeking a full-time Intake Coordinator to oversee the timely scheduling of new and existing patient referrals. You will be the face of the infusion center, coordinating demographics, insurance details, and documentation in the EMR, while working with management and clinical staff.

The role requires strong communication, ability to collect copays, assist with prior authorizations, and support a team-based approach.

Qualifications

• Associate degree preferred; minimum 2 years of healthcare experience.
• Knowledge of insurance verification, benefits, and prior authorizations.
• Strong verbal and written communication skills.
• Ability to prioritize and meet deadlines.
• Basic computer proficiency with Microsoft Office.
• Bilingual in Spanish preferred.

Responsibilities

• Manage timely scheduling of new and existing patient referrals.
• Enter patient demographics, insurance info, and paperwork into the EMR.
• Communicate receipt of orders to referral sources and obtain missing documents.
• Notify Intake Director of obstacles obtaining necessary documentation.
• Collect copays and paperwork; support the Medical Receptionist as needed.
• Coordinate with Finance to enroll in copay assistance programs.

Skills

Healthcare experience

Verbal communication

Written communication

Prioritization

Microsoft Office

Education

Associates degree

Tools

EMR systems

Microsoft Office

Job description

Sage Infusion in Florida is seeking a full-time Intake Coordinator to oversee the timely scheduling of new and existing patient referrals. You will be the face of the infusion center, coordinating demographics, insurance details, and documentation in the EMR, while working with management and clinical staff.

The role requires strong communication, ability to collect copays, assist with prior authorizations, and support a team-based approach.