Patient Insurance Navigator - Hybrid/Remote

MedQuest Imaging; Winston-Salem (NC); Hybride; USD 45 000 - 55 000; Plein temps

Résumé du poste

MedQuest Imaging is seeking a Patient Insurance Navigator to guide patients through complex health insurance coverage, helping them access needed care while minimizing financial burden. You will assess coverage, explain benefits, and assist with enrollment or appeals processes.

The role emphasizes clear communication, collaboration with providers and insurers, and patient-centered support to improve satisfaction and outcomes.

Qualifications

• High school diploma or equivalent required; an Associate’s degree or higher is preferred.
• Experience in healthcare, insurance, social services, or related field.
• Strong knowledge of health insurance terminology, policies, and procedures.
• Excellent communication and interpersonal skills to assist diverse patient populations.
• Proficiency with computer systems and data entry for maintaining patient records.

Responsabilités

• Conduct thorough assessments of patients’ insurance coverage and eligibility.
• Assist patients in understanding their insurance benefits, including coverage limitations and out-of-pocket costs.
• Guide patients through insurance enrollment, renewal, and appeals processes as needed.
• Collaborate with healthcare providers and insurance companies to resolve coverage issues and obtain prior authorizations.
• Maintain accurate records of patient interactions and insurance documentation to support billing and compliance.
• Provide education and resources to patients about insurance options and financial assistance programs.
• Stay current with changes in insurance policies, healthcare regulations, and community resources.

Connaissances

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Cultural competency

Empathy

Formation

High school diploma or equivalent

Associate’s degree or higher preferred

Description du poste

MedQuest Imaging is seeking a Patient Insurance Navigator to guide patients through complex health insurance coverage, helping them access needed care while minimizing financial burden. You will assess coverage, explain benefits, and assist with enrollment or appeals processes.

The role emphasizes clear communication, collaboration with providers and insurers, and patient-centered support to improve satisfaction and outcomes.