Patient Front Desk Associate - Healthcare Clinic

Hamilton Health Box, Inc.; Oklahoma; On-site; USD 28,000 - 36,000; Full time

Job summary

Hamilton Health Box (HHB) is seeking a Front Desk Receptionist for our Grandfield, OK clinic. You will greet patients, manage appointments, verify information, collect payments, and support daily front desk operations in a fast-paced healthcare environment.

Ideal candidates have healthcare experience, strong communication skills, and proficiency with scheduling software and Microsoft Office. Bilingual English/Spanish is required to effectively communicate with patients.

Qualifications

• Minimum high school diploma or GED required.
• Two years experience in healthcare setting preferred.
• Bilingual in English and Spanish required for patient communication.
• Proficiency in Microsoft Office and scheduling software.
• Strong communication and interpersonal skills; multitasking ability.
• Familiarity with medical terminology a plus.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer calls, schedule appointments, and manage inquiries.
• Verify patient information and update records.
• Collect co-pays and process payments as needed.
• Assist with forms and paperwork; maintain waiting area.
• Coordinate with medical staff for smooth patient flow.
• Handle confidential information per HIPAA; perform other tasks as assigned.

Skills

Customer service

Multitasking

Interpersonal skills

Bilingual English/Spanish

Microsoft Office

Scheduling software

Education

High School Diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Hamilton Health Box (HHB) is seeking a Front Desk Receptionist for our Grandfield, OK clinic. You will greet patients, manage appointments, verify information, collect payments, and support daily front desk operations in a fast-paced healthcare environment.

Ideal candidates have healthcare experience, strong communication skills, and proficiency with scheduling software and Microsoft Office. Bilingual English/Spanish is required to effectively communicate with patients.