Bilingual Front Desk Receptionist — Healthcare Clinic

Hamilton Health Box, Inc.; Oklahoma; On-site; USD 26,000 - 34,000; Full time

Job summary

Hamilton Health Box, Inc., located in Grandfield, OK, seeks a Front Desk Receptionist to manage patient flow, greet visitors, answer calls, and schedule appointments in a fast-paced clinic environment.

You will verify patient information, collect co-pays, and assist with forms while ensuring HIPAA compliance. Bilingual English/Spanish communication is required to serve Spanish-speaking patients effectively.

Qualifications

• Previous experience in a medical or customer service setting preferred.
• Proficiency in Microsoft Office and scheduling software.
• Strong communication and interpersonal skills.
• Bilingual in English and Spanish required for effective communication with Spanish-speaking patients.

Responsibilities

• Greet patients and visitors with a friendly and professional demeanor.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Verify patient information and update electronic medical records.
• Collect co-pays and process payments as needed.
• Assist patients with completing necessary forms and paperwork.
• Maintain a clean and organized front desk and waiting area.
• Coordinate with medical staff to ensure smooth patient flow.
• Handle confidential information in compliance with HIPAA regulations.
• Perform other administrative tasks as assigned by management.
• Other duties as assigned

Skills

Customer service

Multitasking

Communication skills

Bilingual English/Spanish

HIPAA compliance

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Hamilton Health Box, Inc., located in Grandfield, OK, seeks a Front Desk Receptionist to manage patient flow, greet visitors, answer calls, and schedule appointments in a fast-paced clinic environment.

You will verify patient information, collect co-pays, and assist with forms while ensuring HIPAA compliance. Bilingual English/Spanish communication is required to serve Spanish-speaking patients effectively.