Bilingual Front Desk Clerk - Healthcare Clinic

Hamilton Health Box; Grandfield (OK); On-site; USD 25,000 - 38,000; Full time

Job summary

Hamilton Health Box in Grandfield, OK, seeks a Front Desk Receptionist to manage front desk operations with a strong focus on customer service and accuracy. You will greet patients, handle inquiries, and coordinate scheduling in a hybrid healthcare setting.

The role requires bilingual English/Spanish communication skills, attention to detail, and the ability to maintain HIPAA compliant records in a fast-paced clinic environment.

Qualifications

• High School Diploma or GED required.
• Two years of healthcare experience preferred.
• Proficiency in Microsoft Office and scheduling software.
• Strong communication and interpersonal skills.
• Bilingual English/Spanish required to communicate with patients.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors with a friendly and professional demeanor.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Verify patient information and update electronic medical records.
• Collect co-pays and process payments as needed.
• Assist patients with completing necessary forms and paperwork.
• Maintain a clean and organized front desk and waiting area.
• Coordinate with medical staff to ensure smooth patient flow.
• Handle confidential information in compliance with HIPAA regulations.
• Perform other administrative tasks as assigned by management.
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Bilingual English/Spanish

Education

High School Diploma or GED

Two years healthcare experience

Tools

Scheduling software

Microsoft Office

Job description

Hamilton Health Box in Grandfield, OK, seeks a Front Desk Receptionist to manage front desk operations with a strong focus on customer service and accuracy. You will greet patients, handle inquiries, and coordinate scheduling in a hybrid healthcare setting.

The role requires bilingual English/Spanish communication skills, attention to detail, and the ability to maintain HIPAA compliant records in a fast-paced clinic environment.